Can an Onboarding Coach Really Improve the Chances of Success?

Dec 01, 2024


Starting a new leadership role is a pivotal moment in any leader's career, but the transition isn’t always smooth.

Research shows that onboarding can significantly impact performance, retention, and overall organizational success. The question is: can an onboarding coach truly enhance these outcomes?

The Value of Effective Onboarding
Effective onboarding has been proven to enhance productivity and retention. According to research, organisations that pair onboarding training with coaching see an 88% increase in productivity, compared to just 22% for training alone. This demonstrates that structured, ongoing support is a game-changer in helping new leaders integrate successfully into their roles and cultures​.

Additionally, poor onboarding experiences can double the likelihood of new hires leaving prematurely, undermining the investment in recruitment.

Conversely, leaders who receive tailored support during their onboarding phase are better equipped to align with organisational goals and build strong teams quickly.

How an Onboarding Coach Makes a Difference
An onboarding coach provides a structured approach to guide executives through their first months, focusing on key areas such as:

  • Building Relationships: Strengthening connections with teams and stakeholders.
  • Goal Clarity: Establishing clear milestones and objectives.
  • Strategic Integration: Understanding organisational culture and aligning with the vision.

Moreover, coaching fosters behavioral change, a critical element for new leaders. Without guidance, individuals are 80% more likely to struggle with adapting to new challenges. As a coach we help break down goals into manageable steps, linking them to personal and organisational values to ensure sustainable growth​.

In a recent conversation with a new leader, they shared that "just having someone objective to soundboard off was really helpful." This sentiment highlights the importance of having unbiased support who can provide a safe space to navigate challenges, strategise, and build confidence.

Why It Matters
The stakes are high for businesses, as onboarding failures can result in both financial losses and team disruption. Partnering with an onboarding coach not only mitigates these risks but also sets leaders up for long-term success.

For instance, a Gallup report highlighted that organisations with poor onboarding processes see a significant drop in employee engagement, while those prioritising effective onboarding report stronger retention rates and better team performance​

The Bottom Line
Investing in an onboarding coach isn’t just a nicety, it’s a necessity for organisations aiming to maximise their leadership investments. With evidence supporting the role of coaching in improving productivity by up to 788% and ensuring leaders thrive in their roles, it’s clear that onboarding coaches are a critical factor in fostering success for new leaders.